Direct Billing for Android Apps

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I dont know if its Google or the provider that the decision hinges upon but if Google is freely willin to offer direct billing to providers in Canada like they do in the US then it would be great for Koodo to offer this to its customers that are on a post paid account.
- KID ANDROID (Team.Android.Canada)
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Paul Deschamps, Mobile Master

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Posted 6 years ago

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MatB

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That will be impossible in a sense that if Koodo agrees to do it and he gets success with it, Koodo will also be tempted to get Apple apps/BB apps and Windows apps, It will be huge burden on Customer service/Tech support departments and management too, Koodo should provide all requeired custmoer service and technical support, lot of personal will be necessary for Koodo to hire, what Koodo will gain from it? lot of trouble and not necessarily lot of money
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Paul Deschamps, Mobile Master

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Why would they need a bunch of staff for it ? It is just an amount that automatically gets added to your bill from within the computer. Other providers offer it and Im sure they wouldnt if it cost them a bunch of money and its possible that they could make money offering it.
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Ahmad

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Exactly. 'X' bills Koodo who bills the customer. All automated basically.
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Paul Deschamps, Mobile Master

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Thats what I thought, Thanks Ahmad.
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MatB

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If Koodo can get good money from direct apps billing, what will happen if a customer is calling and asking why was he billed for an apps he did not purchase, how can you verifiy if he is saying truth or not, in this case Koodo should have access to other companies tool to verify the claim, or Koodo just will tell him to call apps provider, customer will object and say Koodo billed me, big bucks yes, but lot of work to do. from Koodo end.
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Paul Deschamps, Mobile Master

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Google keeps track of the apps you download and sends out an email every time you download an app and another if you cancel that purchase within the alotted 15 minute return period. They have great ways to keep track and it would be impossible to dispute it and you would have to pay it if you did infact download said app and the records state that. - KID ANDROID
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Boolanger

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Pretty sure it is the carrier that has to want the service. The only issue I have with carrier billing is that you can't use Wi-fi to make a purchase, but I guess that is understandable
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Paul Deschamps, Mobile Master

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If thats the case then Koodo would greatly benefit from higher data usage. You could always buy it and then stop the download as soon as it starts then continue downloading on wifi if you want ;-)
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Ahmad

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Direct billing will apparently be available for BlackBerry 10.
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mattjs

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Do we even know if Koodo will carry Blackberry 10 phones? Or Windows 8 Phones for that matter?

Koodo used to support carrier billing on Blackberry when I first switched. Bought a ton of apps and never had a problem, they just showed up on my bill. Then all of a sudden that stopped maybe a year and a half ago and I was unable to process app purchases through carrier billing. Even posted a thread on here back when this change happened and was told "koodo never supported app billing". Which makes no sense because I have tons of apps on my Koodo invoices from back in the day. Seems like around a 1.5 years ago Koodo made a decision to pull carrier billing, not really sure why, bell/rogers/telus all offer it and it's quite convenient.
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Cast

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You mean, can you charge items to your cell phone bill? This depends on the service/item in question. Does Koodo support this as in provide troubleshooting for it? No, they don't. Will they provide credit for charges like these? No, they won't.

The response you got is correct. Koodo has never support app billing in the sense that, they aren't responsible for it nor will they provide credits for it because it is user initiated.
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mattjs

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Well the service in question was app world purchases. And I never asked for troubleshooting, support or credits. From my end, when I first moved to Koodo, I could purchase apps through app world, they showed on my bill and everything was good. It was like this for months. Then all of a sudden, Koodo pulled this service.
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Cast

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/shrug

I can purchase apps through playstore. That's through Google though. Maybe RIM did something with app purchases. Koodo is just the middle man with regards to app purchases.
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Mark

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I believe they are planning on releasing 6 total different models of the BB 10 source link here:

http://www.cio.com/article/714961/New...

First two being the L series (unsure if that applies to both the keyboard version and full touchscreen) will be the higher end devices. I assume a similar situation as the Bold 9900 will exist.

They mention in the piece 2 other pairs, each pair consisting of a touchscreen and qwerty device catering to mid range / value range customers. I assume these would parallel the Curve 9320 and Bold 9790.

If they are bringing the GS3 to Koodo, who knows about the L series high end BB devices. I am sure RIM wants their full line available to as many customers as possible through all possible carriers.
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mattjs

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Yes yes I'm well familiar with the upcoming BB10 products and will no doubt purchase one for full price and unlock it the day its released. I'm still unsure though if 1) Koodo will have these devices themselves considering they have no high end Blackberry's as it is (same can be said for Windows Phone 8), and 2) if they'll support carrier billing for app purchases even if they do. As I said earlier, I was able to purchase apps on my 9900 initially through carrier billing with no problem, then all of a sudden one day that changed and I was given the run-around when I posted about it on here, being told " we've never supported carrier billing ".
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Janine Parks

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I agree, Google wallet is lame. Carrier billing seems like a lot less of a headache, especially for those with no access to a Credit Card of some sort

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