Didnt Top Up. Can I Still Receive/Sent Texts?

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  • Updated 5 years ago
  • Answered
I texted my friend but she never received my texts. But i can receive texts from certain people but people dont receive mine! Is it because i didnt top up? Im a prepaid customer.
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Mari Gaving

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Mari,

Quite possibly :) You need to keep your base plan active to continue to send & receive messages. If you keep your base plan dormant for 90 days you'll lose your number and account as well :(

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