Didn't re receive confirmation email

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  • Updated 4 years ago
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I bought a sim card but now I need to pay the monthly fee. Tomorrow I have to pay for it but I can't register on self serve because I never got the confirmation email that gives you the code to register. I tried calling 611 from my phone but it's in french I don't speak French . Now what?
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Jesus Adolfo

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Posted 4 years ago

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Mayumi, Mobile Master

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I'm not sure about the code... Try this link to register for self serve

Do you have a land line or family/friend's phone?
Call customer service at 1 866 995-6636 , they will help you to fix language setting

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