detailed statement

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  • Updated 1 year ago
I was stopped the other day by the RCMP accusing me of using my cell phone when I didn't even have it with me. When I told him that I didn't have the phone on me, he replied that I hid it.  I checked my phone when I got home and there was no activity during the time I was out. I am going to contest this unfair ticket that carries a fine of $368 but I need to get a detailed statement showing every activity on my account (calls in/out and txt in/out) for that particular day. Is that service available?
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richard zogheb

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Posted 1 year ago

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Allan, Mobile Master

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You can get text message times down to the hour, and call times down to the minute.
Login to self serve > Click View Usage > Click View Details on Messaging or Airtime > Choose a day and click on it.
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richard zogheb

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Thanks, I just printed messaging and airtime usage, hopefully it can be used as admissible evidence.
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Allan, Mobile Master

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You can also download your ebill for a "more official" copy of your minutes used. Best of luck! If you have any more questions feel free to come back and ask.
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David, Mobile Master

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A lack of texts or phone calls only shows those activities did not occur. You would still need to show the phone was not being used for other activities during the the time the RCMP Officer claims. You may also want to see if any data use was also outside that time.
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Elinor

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Since it is possible to delete text conversations from a phone,. I doubt a court would accept any evidence other than the full official record from Koodo,  downloaded and notarized (where you swear the document is complete and accurate). 

Even then, the record shows only incoming/outgoing communication.  It is quite possible for someone to read an old text or post or to play a game on a cell phone while driving.  The officer may swear that your attention was focused on a device, not the road.  Taking the Koodo record to court is definitely a good defence but not a complete one.
 
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Dennis, Mobile Master

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Or you could have been looking at photos on your device where no network activity would be needed
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Jru Gordon

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the original post said he didn't even have it with him, so there is no reason for the RCMP to have ticketed him
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richard zogheb

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This is the problem I am facing... I did not have the phone with me as i was just driving to corner store (8k) and going straight home when I was stopped and accused of using my phone. I checked the usage on the data, messaging and airtime and there was no activity during this incident. But as  "Elinor" mentioned, I probably need it notarized before the court can look at. Who do I approach at Kodoo for this service?  I have never received a ticket for phone use while driving, I just can't understand why I have to prove my innocence when I didn't even have a phone in the car. 
(Edited)
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titaniumtux

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You'd print the detailed bill from self serve, then take it to a notary. Koodo can't do any more than provide detailed billing in self serve.

Although my next suggestion would be if you had your phone's GPS history available through an app, a screenshot of that could have helped, but the court would probably reject it as it could be fabricated.

At this point, it'd be your word against the RCMP officer's, you'd have a detailed bill to back you up, and I don't think the RCMP officer could "prove" you had your phone on you.