Despite a $75 US Roaming plan, I also got charged extra for " Roaming - US /Intl Phone" How to get this reversed?

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My plan is Canada Wide Double Promo 45(BB). I added US750MB+min/sms $75 30 day, expying April 05. Despite that I got charged for Roaming  - US /Intl. Phone on the following days: March 8, 9,16,17 and 19. I am using a Blackberry Q5..
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Andreas Hug

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  • confused and frustrated, no visible link to a billing department chat line

Posted 2 years ago

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Anna

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Hey Andreas! That's really strange! Can you send us an email via this secure link: http://koo.do/11eMLdy and select "Social Media" as a category? We'll look into this! 
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Andreas Hug

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email sent.

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