Archived and Closed
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(1) the credit amount that is currently posted in my profile is automatically sent back to me as a refund? If not automatically, do I need to phone or contact Koodo (e.g. via email) to have this done for me?
(2) if the credit is not posted as a refund either automatically or by request, is the credit ported to Telus as a credit with them instead then?
Thanks in advance for your response.