Delay in receiving text message​s

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  • Updated 12 months ago
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This has been going on for a while now with one friend and I've just noticed it with three others recently. When someone sends me a text or picture text the text or picture can be delayed 2 to 3 days sometimes.

If they are also koodo customers I get all texts instantly.

One friend is on Bell, another Eastlink and 2 others are on Rogers.

My phone is a koodo Motorola G 2015 third Gen. Works fine other than this delayed reception of texts.

Is this a known problem with koodo?
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Jeff

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Posted 12 months ago

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Robert, Mobile Master

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Hello Jeff, were you switching from an iPhone?
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Jeff

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No. I've had this phone since new. Two years now.
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Dennis, Mobile Master

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Coincidentally, this other customer is complaining about the same issue
https://community.koodomobile.com/koodo/topics/text-message-problems-sms-problems?topic-reply-list%5...
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David, Mobile Master

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SMS is a 'store and forward' technology, so there is no direct communication between your phone and the sender, as there is with a call. SMS may be delayed for a number of reasons, as described in this article. If a communication is really important, a call is always the best method to transfer the info.
(Edited)