Default storage automatically changing on me

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I try to take pics with my camera and it first shows message saying can't be saved as default storage setting has changed to device so I go into settings and switch it to memory card like it has been and try it again and same thing happens.

Now I have a 32 gb SD card in my phone and its showing only 12 gb is used

Can someone help me?

Phone is Samsung s5 neo
Photo of Sarah-Anne C Hazeu

Sarah-Anne C Hazeu

  • 180 Points 100 badge 2x thumb
  • annoyed

Posted 2 years ago

  • 1
Photo of rikkster

rikkster, Mobile Master

  • 68,350 Points 50k badge 2x thumb
Hi Sarah,

Try clearing the Camera cache and data. Go to Settings > Applications > Application Manager > MORE > Show system apps - scroll down and tap Camera. Tap Storage > Clear Data > Delete > Clear Cache.

Start the Camera app. A pop up window say that an SD card has been inserted and will ask to confirm the storage location for photos, press OK. Location tags can be set up now or later. Tap the gear icon to get into Camera settings. Scroll down to Storage location to verify that 'Memory card' is showing. Let us know if this works.
Photo of Sarah-Anne C Hazeu

Sarah-Anne C Hazeu

  • 180 Points 100 badge 2x thumb
It did then I tried to take a pic to verify it worked and back to the same issue. I took a screen shot but now it's not allowing me to upload it
Photo of rikkster

rikkster, Mobile Master

  • 68,350 Points 50k badge 2x thumb
Could be a defective SD card.
Photo of Sarah-Anne C Hazeu

Sarah-Anne C Hazeu

  • 180 Points 100 badge 2x thumb
It's been working perfectly fine since July when I bought it
Photo of Sarah-Anne C Hazeu

Sarah-Anne C Hazeu

  • 180 Points 100 badge 2x thumb
Photo of rikkster

rikkster, Mobile Master

  • 68,350 Points 50k badge 2x thumb
Another option, try to unmount and mount the SD card. Settings > Storage > SD card - tap the small circular blue/white icon to unmount the SD card. Tap SD card to mount the SD card. Could I see a screenshot of Storage, please?
Photo of Sarah-Anne C Hazeu

Sarah-Anne C Hazeu

  • 180 Points 100 badge 2x thumb
Unmounting and remounting the SD card seems to be the trick...was still defaulted device changed to SD and tried a couple pics to see what would happen and no more message and the little micro SD icon shows when camera is open :)