You really need to update your site to make it less confusing. Every time I come onto this site I get furiously frustrated and give up. I've gotten every reason in the books as to why I am unable to log in; either there is a problem with the site, my email is invalid (when it is), I already have an account (when I should not because it fails every time I attempt to register), and now it keeps asking me to update my email when I LITERALLY JUST DID THAT. Also, I am trying to update my account so that I am able to get the limited time offer of 2GB data for 60$/month, which I was notified about through a text with you. I cannot for the life of me find out where or how to do this. Your site is confusing and ill managed, I have spoken to several other people who have agreed and told me the same thing. If you are going to have deals you need to allow your customers to access them easier. These kind of issues make me want to leave the company all together frankly. I have to pay 2$ extra/ month for a phone bill simply because your site is lousy and at this point, even if I was able to log in I would NEVER trust an electronic method of payment with you. I would definitely not be pleased if I had an overdue bill because of your sites mismanagement. I understand that this is a subjective account and there MUST be other people who do not have these issues and can pay online otherwise I would question the existence of such a feature. However being that my experience with you has not changed over the last ten years and I have heard many similar accounts to mine I would highly suggest an overhaul to your website or at least making help more accessible and things more clear.