Dead Phone.

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  • Question
  • Updated 3 months ago
Good day. My Google phone died and I like my plan. I need a new phone...What are my options please????
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Jack

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Posted 3 months ago

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David, Mobile Master

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You can buy a new phone and keep you plan in most instances. Just go to self-serve to make a purchase of a phone of your choosing.
(Edited)
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Jack

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Plan is $60.00/10gb

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Mats

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That is a BYOD plan. You cannot get a phone on tab and keep that plan. It will say that in your plan details. That should have been explained to you when you signed up for that plan.

You can buy a phone outright though.
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Jack

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That's what I thought...Thank you!

Can I buy an unlocked phone on ebay or amazon or elsewhere and just insert my card?

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Mats

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Yes you can as long as whatever you buy is compatible with Koodo network.

Use this site to help you.

https://willmyphonework.net
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Jack

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Thank you very much. I appreciate the help and info.
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Mats

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You can get a new phone with a tab and keep your plan. The tab size available to you depends on your plan.

https://www.koodomobile.com/help/ever...
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Allan, Mobile Master

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OP may have to change plan depending on how old their plan is and what the cost is.
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Mats

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Right. If his plan is under $35 and not eligible for tab small then he will lose his plan. Have to remember that there are plans under $35.

How old plan is? Does that matter if it qualifies for a tab?
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Allan, Mobile Master

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I was thinking for the people on the old tab system but I guess they all got switched over so all is good.