Dead phone

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  • Question
  • Updated 4 years ago
  • Answered
My LG phone is dead.I took it of charger overnight.and it was dead.11months old.What do I do??
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Wayne Boehner

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Posted 4 years ago

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Some random Mobile Master, Mobile Master

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What do you want to do, Wayne?

Get another phone?
Cancel your account?

Only you really know what you want to do next :)

If you want to get a new phone, Koodo can most definitely accomodate you! There's plenty to choose from. Any one phone in particular that you like?
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Daniel Kim, Mobile Master

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Hi Wayne! Sorry to hear about your phone dying. Since the phone died on it's own, your warranty should cover it as long as there is no physical damage. I recommend bringing it to a kiosk. If they have any, they should be able to give you a loaner while your LG phone is getting fixed.

Or if you want a new phone, you could pay off your tab if it's negative and upgrade to a new phone.

Or you could buy a phone from elsewhere as long as it's unlocked, or locked to koodo.
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Wayne Boehner

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Thank you for the reply.I contacted LG and because the warrranty was still good, I sent it to be serviced at Future Tel.Will let you Know what happens next.