Data usage display... error?

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  • Updated 2 years ago
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My data usage doesnt seem to display correctly on my account the koodo mobile app, they say I have used only 63 MB but under the detailed usage I have actually used 135 MB which corresponds to what my phones data usage app says I have used...

Is there a way to get the summary on both the account and the mobile app to show the proper amount used?
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Brandon Atkinson

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Posted 4 years ago

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Curtules

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You're not alone in this, seems to be a glitch in the system that's showing last month's usage in the graph.

If there's ever a discrepency go by what the detailed usage says as it will match your daily data usage.
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Chris Petersens

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I don't have this issue. The numbers always seem to line up to be the same.
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Linda Storm

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My usage will not display at all in any browser. Tried IE, Chrome, Edge, Firefox. And the bills no longer show detail? So anyone else having this issue? 

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