Data services

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

My data services have not been working for the past 24 hours. Can you tell me why?
Photo of Mark Boiko

Mark Boiko

  • 70 Points

Posted 6 years ago

  • 1
Photo of PD


  • 6,798 Points 5k badge 2x thumb
Did you make any changes to account or to your phone?
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hey Mark,
We'll be glad to assist you but we need more detail. Did you change something on your account (Plan/Add-ons) or modify the settings on your phone recently?

We suggest to turn off your device and pull the battery, also make sure that data services are enabled on your device and give it an other try.

If you still need help, you can give us a call by dialing 1-866-995-6636 from a landline, a rep will help you with this.

This conversation is no longer open for comments or replies.