Data not working

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  • Question
  • Updated 4 years ago
  • Answered
At the top where my phone should say 4G it says LTE and the data won't work, how can I fix it?
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bab grete

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Posted 4 years ago

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Robert, Mobile Master

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Hello bab

Is your data turned on? What phone do you have?
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bab grete

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I have a Samsung galaxy note and yes my data is turned on!
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Jonathan I, Mobile Master

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Well it says LTE because you're in an LTE zone. However, if the connection doesn't seem to be generating anything, try taking out your battery and SIM card for about a minute.

Also I'm assuming you have the correct APN settings since you do get an indicator but to be sure, check out the page switch2koodo.com for instructions.

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