Data limit exceeded

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  • Question
  • Updated 4 years ago
  • Answered
My data limit has been exceeded and self serve has shown me that I've now entered "nationwide tier one", with 250mb of data. It lists the chargeable amount as 5 dollars. Will I still be charged five dollars whether I use the full 250mbs or just 10 of the 250mbs? Thanks :)
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Siobhan Hayes

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Siobhan,

You'll be charged just the $10 extra, instead of your usual $5 :)
Make sure you stay below the 250MB though, because if you exceed, that, you'll move up again to the next tier!
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Chad Burr, Mobile Master

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This answer is only for you since there are many plans out there with different tiers so I'll direct others with a similar question to check their plan allotments and apply the answer accordingly:

What plan are you on exactly?

EDIT: I just re-read your question.
You'll be charged 5$ for the 250mb regardless if you only use 10mb of it.

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