data charges for picture messaging???

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I have a question. I recently upgraded my phone to a samsung galaxy ace. I still have unlimited sms and pic msgs in my plan. But now I see I am have $10 data charge for sending the picture messages. This is huge data. I have turned the data access right away with phone and did not use it. Why am I getting charged data with pic messages now, and not before?
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Lennea Parker

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Posted 5 years ago

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Sherlock Holmes

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MMS requires an active mobile data connection to work correctly. You aren't getting charged for the pictures, but for the data usage from applications running in the background.

If you had a CDMA phone previously, the CDMA network worked differently.
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James Cosgrove

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Completely bs. Just another way to over charge and sctew customers if it is unlimited then I should not risk getting charged to turn on data just for an MMS message to go through. Also why only data? Why not WiFi? Can use any other data service with WiFi except MMS. Phone companies are crooks.
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Timo Tuokkola, Mobile Master

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Having cellular data enabled in order to send picture messages is a requirement of the HSPA network. It was not Koodo's decision to not allow MMS over wifi, so quit blaming them for it.
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James Cosgrove

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Timo thank you for the response. My response ti that: Sure but then why give unlimited MMS without advising of the caveats. Guess that is not misleading either? Look I get they can not control everything but they can control communication o need to know this before buying a phone and before commuting to a plan. You would not expect to buy a car based on it claiming great mileage only to find out after buying it it requires expensive fuel to run. You need facts up front that is why people who post about this ate aggrevated at their carriers.

I tried the APN suggestion below but when saved it creates an option that cannot be selected. Is that a Nexus 5 problem and limitation?.
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Timo Tuokkola, Mobile Master

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Nitty Gritty and Other Charges

Legal

1.You’ll have a monthly Tab Charge until your Tab balance reaches zero.
2.Unlimited calling from time indicated 5pm to 8am, Monday through Thursday. And similarly 5pm Friday to 8am Monday.
3.Includes international text & picture messages sent and received anywhere in Canada. Availability of service will vary by country and is subject to change without notice. Excludes premium and subscription-based messages. Additional data charges apply depending on picture size when roaming in the U.S. and internationally. Picture messaging is supported by BlackBerry smartphone with a SIM card only if a BlackBerry add-on is added to a Koodo plan or a Koodo data plan is chosen. Picture messaging works only if data is turned on.
4.Calls must be made and completed within Canada. Anytime minutes apply.
5.Calls must be completed and made within Canada. Applies to calls made between phones on the same account.
6.To restore an account that has been suspended, a reconnection charge of $35 is applied
7.Data usage alerts included. Roaming rates apply outside of Canada.
8.Limited time offer.
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James Cosgrove

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Thanks good to know I have 15 days to decide if I can't find a better solution. Would have been nice if that were disclosed verbally when choosing Koodo and a plan. Not sure if all carriers are the same but that is what Ithe public means by saying it is misleading to offer unlimited messaging when the small print that is somewhere you are not shown reads like this. I do not really care if it is a limitation of the device I am being misled to think it is unlimited and included.
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Camilo_A

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This is copied and pasted from CHAD! these guys know a lot

Using your Picture Messaging without allowing access to Mobile Data by anything else.

Brought to you by: The Koodo Mobile Masters with special thanks to Kid Android and Timo Tuokkola.
Can you send regular text messages but not picture messages?

SIM CARD BASED phones require a data connection in order to send those messages. So if you have data turned off, or blocked, these messages won't go through. "But wait" you say "My plan includes unlimited text and picture messaging. I want to use it but I don't want data because I feel it's too expensive (or whatever)". The Mobile Masters have your solution below.

You can enable data by navigating Settings / Wireless and networking / Mobile Network

Make sure 'use packet data' or 'enable data' is checked.

If you have data blocked by Koodo you'll need to unblock it. You'll have to call customer service to have the block removed. Follow the methods below to ensure data is only available to picture messaging.

Setting up A Koodo phone for MMS with no additional Data Access
FOR ANDROID DEVICES -=- for iphone 3GS see Note 2

First We need to do a little housekeeping. Navigate to your current messaging app and delete any picuture message you previously tried to send but have failed.

Next:

Navigate to Settings / Wireless controls / Mobile networks / access point names

METHOD 1.
Find the Koodo.sp Apn and tap it to open it. Some phones will allow you to edit this APN, for those phones which will not allow you to edit the default APN (I.E the Samsung Galaxy S2x), please skip to Method 2.

Tap APN type and change it so it reads only "mms" then tap the menu key and select save APN
once saved the 4g indicator should disappear. Please see: Note 1

METHOD 2

You'll be creating two APN's

Add the first apn (usually by hitting the menu key and tapping ADD NEW)

Note: in the example below please omit the spaces between the http: and the address This is done because some websites shorten URL's

Input the following settings (leaving designated fields blank):

APN NAME: Koodo (NoData)
APN: spp.koodo.com
Proxy server:
Port:
Username:
Password:
Server:
MMSC:
Proxy server:
Port:
MCC :
MNC :
APN type : default

For APN Type we use "default" for this example but if it doesn't work for you, go back and change it to "Internet"
Save this entry (usually by hitting the menu key and selecting SAVE)

Now create a Second APN using the following settings

APN Name: Koodo MMS ALLOW
APN: sp.koodo.com
Proxy server: 74.49.0.18
Port: 80
Username:
Password:
Server:
MMSC: http: //aliasredirect.net/proxy/koodo/mmsc
Proxy server: 74.49.0.18
Port: 80
MCC : 302
MNC : 220
APN type :mms

Now save this entry as you did the first.

On the list of available Access Point Names you'll notice three (or more) entries. Select the Koodo (NoDATA) APN and make it active (you'll notice you can not choose the Koodo MMS ALLOW entry)

Exit the APN menu.
Reboot the phone (Shut it off and turn it back on)
Turn off your WiFi
Open your browser and attempt to access any webpage other than Google (google is normally cached). You should get a message that the page cannot be displayed.

Note 1: (For Everyone to read)
You'll notice the 3G or 4G data indicator has disappeared leaving only the Signal strength indicator. IF YOU HAD PREVIOUSLY TRIED AND FAILED TO SEND PICTURES IT MAY TAKE A FEW MINUTES FOR THE INDICATOR TO DISAPPEAR. When you do send a picture the Data indicator will re-appear and the picture should be sent. The Same thing will happen when you get a picture message.

Note 2: (iPhone 3Gs)
Apparently the APN is not easly configurable. You may need to be Jail Broken and download an APP called "Tetherme" which will allow you to edit the APN as per Method 2 (Thanks DJMcPimpin's Sister)
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Zaphod Beeblebrox

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TL;DR

:P

KIDDING!
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Lennea Parker

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I will do this! Thanks so much. $10 data charges for 3 pic msgs is crazy!
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edmacdonald

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This used to work fine, but in the last couple of months Koodo started adding data charges. The customer service rep claims "it has always been that way" and "the only options are to disable data or get a data plan". Neither of those are options as the first doesn't deliver the service I signed up for (unlimited picture messaging) and the second requires me to pay again for something I've already paid for. Classic bait 'n switch...
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Jonathan I, Mobile Master

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Bait and switch? This isn't Rogers...

Koodo can't change how picture messages work on the HSPA network. It's a rather unfortunate side effect but it's the reality of the situation. You'll have to disable auto-sync on your phone and any internet-based apps to avoid the charges or try the APN trick that's described above... or just get a data plan.
(Edited)
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edmacdonald

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I have had the APN fix for almost a year, and it has worked well but charges started appearing in the last two months. I verifed numerous times, when the phone is out of my house (away from wifi) nothing that uses data works.

Koodo may not be able to change how picture messages work, but they sure do control how they charge. The bottom line is they sell a service that includes unlimited picture messaging, so *they* need to figure out how to deliver that service, not me.
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Melanie Waxman

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So, does the charge apply even if you are on a linked into a wireless network at home? My son is getting charged for sending his pics, but he swears he's using the house wireless - I'm not a techie - this stuff is a mystery to me (and frankly, annoying). Wouldn't it be nice just to have a wireless company give everyone what they really want without sneaking in charges for everything?

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