Data and voicemail question

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  • Updated 5 years ago
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Hello. I just switched over to Koodo today from Bell and I have 2 questions. First, the data isn't working on my phone but I have a 1 GB data plan, Two, how do I set up my voice mail, my phone says voicemail isn't configured. I don't have a voicemail number. Please help!
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Debbie Sinasac

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Posted 5 years ago

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Hi there... Press on number 1 for a couple of seconds and this will connect you with the VM, then you can set it up...

Then for data, you may power cycle your phone to see if it works, and also you may check the following link to see if the data settings are ok...
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Hi Debbie

First, Congrats for moving to Koodo. To set up the voicemail hold down the number one key on the keypad and it'll dial you right into the voicemail to set it up. The data can be configured by making sure the apn is set to koodo. Make sure the wifi is off and data turned on and make sure the apn is as follows:
Tap New APN on the bottom of the screen and enter the following information:
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMS Proxy server:
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: None
APN type: leave blank
Tap menu
Tap Save

make sure the /mmsc is after the koodo for the "mmsc"

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