Data add-on is not working

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  • Updated 4 years ago
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I have an LG phone powered by android. With the prepaid plan I bought the Data ad-on. Status says ''activ'' but it just don't work.

The setting ''Enable data access over Mobile network'' is checked.

Phone works. Koodo Network seems to work but Telus 3G or anything else needed for data is not
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Remy Bousquet

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Posted 4 years ago

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Daniel Kim, Mobile Master

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So you bought a data booster and data isn't working. Make sure you have the correct APN settings in your phone which can be found at the bottom of this link