I was placed on hold from 8:10pm- 9:40 pm tonight and then was disconnected from the kiosk mobile help services. I am disappointed with that service. My issue I was attempting to call about was that I was driving when I kept getting notifications from Koodo saying my data was at its maximum; this was over a 15 minute span. I had no apps running and my phone in sleep, yet 625 MBs of data manages to get used. I have been a Koodo customer for 8 years and never once had an issue. But, I need this data for the rest of the month for my work and I cant afford to pay for extra. Whether the app glitches out, or it was hacked, this data was not used by me. Is there any way to be refunded that data?