Data used error

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  • Question
  • Updated 3 years ago
  • Answered
I just got a text message from Koodoo saying my I had used 1.5 gb of data or 75 % of my monthly plan. I have only however used 300mb of data so far. Is there a customer service email I can call to have this issue fixed.


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Mathieu Leblanc

  • 70 Points

Posted 3 years ago

  • 1
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Robert, Mobile Master

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Hello there,

Here you go

Here are a list of option available to you

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Sophia, Mobile Master

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You might be best off to call them, 611 Matt.
However if you prefer to send an email, use this link (tab Email Us):

Hope you get it sorted :)