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All i did was turn on my data usage in order to send a picture via text message. When i did so, a notification came up on the phone saying "currently unable to download, please try again later".
So i decided to disconnect my phone and turn it back on again to see if that would make a difference. When i did so the problem had corrected itself and the "4G" icon appeared at the top of my screen on the phone and i was able to send the picture via text.
Shortly afterwards i received a text from koodo indicating that i have used over $10 in data for this month thus far. When i check my billing it states that i had been charged $15 during what amounted to a 2 minute span of what i have described above.
Please help give me some direction in who i can contact in order to rectify this.