Data usage not showing up on app or website

  • 2
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

I've been with Koodo for two weeks now and my first 30 day cycle began a few days ago, the issue I have is that I've used data but the app just says 0/my total data. Does anyone know why this is or how I can find out my data usage without the self serve app?
Photo of ryan

ryan

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of teslovan bogdan

teslovan bogdan

  • 62 Points
yezzir. you can find the usage on the settings of the phone. you just have to go at settings>data usage and it should show you the amount of data that has been used 
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Sometimes it lags a little behind, ryan, see if it shows any usage tomorrow. It's always best not to rely on that counter too much to avoid nasty bill surprises. Koodo's recent plans all offer shock free data though so at least on those plans people won't have to worry about going over :)

This conversation is no longer open for comments or replies.