Data usage climbing on Wifi when not even using phone?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I reset the statistics on my phone data to zero for the beginning of the month. Then an hour later, my data usage said 234KB! All Ive done is check my email! There are no updates to be done, and I'm only using Wifi. Whats going on? Data keeps climbing even when Im not using it!
Photo of Heidi Kemp-Annis

Heidi Kemp-Annis

  • 140 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Spence

Spence

  • 8,354 Points 5k badge 2x thumb
Well 234 KB is almost nothing and you said you checked your email,  That's about right.
Is this showing up under Data usage or wi-fi?
Is your Data on or just wifi?
and what phone are you using
Photo of Dennis

Dennis, Mobile Master

  • 196,488 Points 100k badge 2x thumb
Depending on your phone, sometimes wifi is turned off automatically when your phone is alseep.

For android this can be disabled.  But with iphone, unless your are plugged in to power, this happens all the time
Photo of Heidi Kemp-Annis

Heidi Kemp-Annis

  • 140 Points 100 badge 2x thumb
Oh my bad....I was getting my Kb and Mg mixed up, lol. All is fine!
Photo of Elizabeth

Elizabeth

  • 638 Points 500 badge 2x thumb
Glad your problem is resolved, Heidi. Next time your data usage increases even with WiFi on, double check if your data button is toggled off on your phone settings!
(Edited)

This conversation is no longer open for comments or replies.