Data top-up issues ($20 1GB funny situation)

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  • Updated 6 months ago
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Jovana Mihic

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Posted 6 months ago

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Allan, Mobile Master

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What's the issue you are having?
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Dennis, Mobile Master

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What happened?
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stillgolfing

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Jovana: Do you realize you posted under "? Question". but didn't ask one?
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Jovana Mihic

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See added reply :)
(Edited)
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Jovana Mihic

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Lol I wrote this big paragraph under Edit but it didn't let me upload because people started answering...

Basically.. I had topped up twice for 300mb and wanted to do 1 more until Dec 6. Every time I tried today it gave me the "System error. Make sure you're connected to network."

I reconnected to koodo and turned my data back on. Tried a few more times to add the 300mb top up to no avail.

For kicks I pressed on the 1gb top up and what do you know.. it went right through. Seemed fishy.

Happen to anyone else? Thanks.
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Kelvin

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Koodo will allow you to add up to six top ups. However you can only add two top ups for 300MB and four for 1GB
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Jovana Mihic

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Well... I knew the 6 top ups per billing cycle because they state it on the top up page I don't recall seeing the 2-max of 300mb rule anywhere?

Good to know for future... just be patient and not top up!!!!!!!!
(Edited)

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