data & service problem

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  • Updated 2 years ago
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my internet is not working at all . i have almost a gig of data but it will not work i tried turning flight mode on & off but it is still not doing anything ... also my picture txt hasnt worked in a while any suggestions ((koodo fix my service  please ))  i shouldnt have to pay to fix these problems  im paying for stuff i cant use !! i have a samsung ace 2 ,$35 pre-paid plan London.ON Canada
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R.J. De Groat

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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Open the settings menu.
Tap More...
Tap Mobile network.
Tap Access Point Names.
Press the Menu button
Tap New APN:
Name: KOODO
APN: sp.koodo.com
Proxy: 74.49.0.18
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
MMS Proxy server: 74.49.0.18
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: No set
APN type: No set
Tap menu key, then tap Save.
Tap the radio button at the right of the Koodo APN to activate data services.
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BobTheElectrician

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And when you get back to a more main menu, make sure that mobile data is ON in that setting. And then reboot.
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Tiz

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It is funny, I checked my phone and it only say sp.koodo.com all the rest is blank. The phone is working like a breeze. 
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rikkster, Mobile Master

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On my Galaxy Ace 2x, the APN type is set to: default, mms (exactly as shown). Default indicates the default mobile data connection, mms indicates an MMS-specific mobile data connection. MMS is an abbreviation for Multimedia Messaging Service. Picture messages are sent/received using this service.
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Melissa, Employee

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Hey R.J! Did the above suggestions help? Is your data working now? Let us know! 
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R.J. De Groat

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Sry. Yea it worked for data . But picture txt is still not .
Any suggestions to fix it .
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rikkster, Mobile Master

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If picture messaging is still not working, set the APN type to default. You can also try an asterisk, without the brackets (*) if default doesn't work. Remember to save the modification before exiting. If you have more than one APN set up, delete/discard the one you're not using. A reboot of the phone normally isn't necessary after modifying the APN, but it doesn't hurt. Make sure to save any modifications to the APN before rebooting.
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R.J. De Groat

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Thank you for the help with that :)

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