Data purchase online

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  • Question
  • Updated 11 months ago
  • Answered
  • (Edited)
can I purchase data" like the additional 1G " using online or do I have to call the customer service ?
If I can then how?
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Majed Bahathiq

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Posted 11 months ago

  • 1
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rikkster, Mobile Master

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Hello Majed,

If I'm understanding your question correctly and if your data was paused, (data limit reached), you can top up your data directly from your Koodo phone with these two options: 

1) Use your plan’s data pay-per-use rate 
2) Top up your data for $20/1 GB 
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Mayumi, Mobile Master

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If you have SFD plan, your data will be paused when you hit 100,%. Then you should be able to buy more data if you want. Those data top-up will be gone when your billing cycle reset.