data overage fees

  • 1
  • Question
  • Updated 2 years ago
  • Answered

My plan is $45/ 1GB data/ 200 min/ unlimited msgs

and $5/250mb additional data.

But when I exceed the data just 7mb I got the msg from koodo.

You've spent approximately $10 on data this billing period.

And I checked my selfserve. 'You have incurred $10.00 in overage fees' in there.

But still indicated 41/Pay per use MB. I don't understand why the price is $10.

I didn't use over 50mb.

Even I could use 250mb/$5 til.

Photo of bell

bell

  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 195,954 Points 100k badge 2x thumb
Sometimes there is a delay with the self serve counter.

If you reset the data counter on your iphone during the end of your last billing cycle you can get an accurate measure on your phone.
Photo of bell

bell

  • 110 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled You have incurred $10.00 in overage fees..

This conversation is no longer open for comments or replies.