data on windows phone

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  • Updated 3 years ago
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I can't get my koodo data to work on my windows phone but my plan includes data. I can connect to Wi-Fi but not without!
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Tam

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Posted 3 years ago

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Eugene

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What do you mean, "I can connect to WIFI but not without?"
And for not getting data on your windows phone, make sure you check out this website provided by Microsoft technicians.
http://www.windowsphone.com/en-us/how...
Hope it helps:)
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Tam

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I can only access the internet when I am connected to WiFi, I can't get the data to work. I added another comment below. Thanks!
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Chad Burr, Mobile Master

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You also may need to set the APN manually. You can find that information at this link.


koo.do/unlockedphone
(Edited)
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Tam

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I set the network selection to 'automatic' and it does not connect to anything. It lists a bunch of 4G networks but how do I know which is my koodo? When I select any of them it leaves the network selection blank when it goes back to the menu.
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Eugene

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The best thing to do will be calling Koodo customer service at this point because we do not know your current status or why your phone is acting like this.
Maybe it could have something to do with the service you are provided with.
Community members cannot access any of your information so just call
611 on Koodo phone and 1-866-995-6636 on non-Koodo phone.
Hope this helps:)

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