Data on my Moto G phone is toggled on but not working

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  • Updated 2 years ago
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The data on my Moto G phone is toggled on but it is not working and I am no where near my limit. I turned it off a couple days ago and when I turned it back on today it is not connecting. Help please..
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Richelle Grenkie

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Posted 2 years ago

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Sophia, Mobile Master

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Did you check if the APN settings are correct and ticked, Richelle? http://aide.koodomobile.com/plans-add-ons-data-and-other-services/data-on-android/How-do-I-setup-dat...
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Richelle Grenkie

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I don't know what APN is and when I click that link it doesn't work for me.
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David, Mobile Master

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(Edited)