Data Not Working

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  • Updated 3 years ago
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Hi, I'm a prepaid customer with a basic text plan. I bought a 1GB data add-on and 500 minutes. Everything works except the data. I turned it on on my phone (Moto G 2nd gen) and made sure the Access Point Name info is correct, but still nothing. WiFi works ok. Any suggestions?
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Gary MacKeigan

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Posted 3 years ago

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Justin Robichaud

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Have you tried restarting the phone? That would be the first thing I'd try.

If that does/doesn't work just pop back and let us know.
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Gary MacKeigan

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That worked like a charm, thanks! As a longtime PC user I don't know why I didn't think of that. ;-)
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Justin Robichaud

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Haha! Glad I could help!

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