data not working

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  • Question
  • Updated 1 year ago
I became yesterday Koodo customer (android). My data is not working. Wifi at home no problem though... any ideas except going back to the store?
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eva

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Posted 1 year ago

  • 1
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Allan, Mobile Master

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Have you tried restarting your phone and remiving the sim card? Is your data turned on? Could you check your plan and make sure you have a data plan? Do you happen to have a data block on your accoint? What kind ofnphone do you have?
Sorry for so many questions, there are jist so many things it could be.
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eva

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Hi! Restarting the phone worked! Thank you!!
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David, Mobile Master

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Yup, restarting solves lots of issues!
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Goran, Mobile Master

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If it doesn't work, hit it. If it still doesn't work, hit it harder. If it still doesn't work, restart it. That'll fix most issues in life.
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David, Mobile Master

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@Goran, works best when it is a hardware issue!
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BobTheElectrician

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Very hard indeed...