Data not working

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  • Question
  • Updated 5 months ago
For a while now, I haven't had any mobile data on my LG G4.

Just to clear a little something out, SMS and calling still work, but not data.

I tried registering on the network, setting up the APN, rebooting, airplane mode, but none of the methods work.

Does anyone have other ideas to try and getting it up and running again?
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Josh O

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  • confused,troubled

Posted 5 months ago

  • 2
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Allan, Mobile Master

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Could you take a screenshot of your APN settings and post them here?
Also you don't happen to have a data block on your account do you?
(Edited)
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Josh O

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Chad Burr, Mobile Master

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Check and see if there are more than one apn listed. Delete any apn that isn't Koodo and make sure the Koodo apn is selected.

Check your add ons in self serve for the data block as suggested by Allan
(Edited)