Data Leakage and Control Training & Tutorial

  • 4
  • Idea
  • Updated 3 years ago
  • Not Planned
Train Kiosk staff to run through how to control data and prevent data leakage (including when wifi sleeps) when a customer signs up or gets a new phone, etc.

I would also tie this in with a tutorial (video plus text instruction) on the Koodo Support FAQ page and I would ensure this is on the Self Serve page front and center too.

You could base this tutorial on Rikkster's community post & blog entry
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb

Posted 3 years ago

  • 4
Photo of BobTheElectrician


  • 67,236 Points 50k badge 2x thumb
Also do a video on enabling pay-per-use roaming OR choosing an add-on. We see too many posts from people complaining about emergency calls only or no service when outside the Canada/US comfort zone.

This conversation is no longer open for comments or replies.