Data Leakage and Control Training & Tutorial

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  • Idea
  • Updated 3 years ago
  • Not Planned
Train Kiosk staff to run through how to control data and prevent data leakage (including when wifi sleeps) when a customer signs up or gets a new phone, etc.

I would also tie this in with a tutorial (video plus text instruction) on the Koodo Support FAQ page and I would ensure this is on the Self Serve page front and center too.

You could base this tutorial on Rikkster's community post & blog entry
http://mobilemasters.koodomobile.com/...
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Dennis, Mobile Master

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Posted 3 years ago

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BobTheElectrician

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Also do a video on enabling pay-per-use roaming OR choosing an add-on. We see too many posts from people complaining about emergency calls only or no service when outside the Canada/US comfort zone.

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