Data charges

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  • Updated 11 months ago
  • Answered
Data charged while setting up new phone. Unable to turn data off until setup complete. Can this be reversed?
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Pat Francis

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Posted 11 months ago

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Chadwick, Mobile Master

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I believe all data within the first few days is not counted towards your monthly allotment. I'll confirm for you.

Edit. I have been told it's ten days of data not counting towards your allotment if your a new customer. This does not apply if your simply just replacing your old phone with a new one.