Data charges

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Data charged while setting up new phone. Unable to turn data off until setup complete. Can this be reversed?
Photo of Pat Francis

Pat Francis

  • 150 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Chadwick

Chadwick, Mobile Master

  • 33,072 Points 20k badge 2x thumb
I believe all data within the first few days is not counted towards your monthly allotment. I'll confirm for you.

Edit. I have been told it's ten days of data not counting towards your allotment if your a new customer. This does not apply if your simply just replacing your old phone with a new one.
(Edited)