Data Booster (Add-On) not working?

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  • Updated 1 year ago
My original base plan covers calling and texting, but does not cover data. I purchased a $10 Data 100MB booster. I turned off my WiFi, made sure I had a signal, turned on my Mobile Data, and then tried to use the Internet. It said I wasn't connected. I repeated this process a few times, and also turned my phone off and then back on, removed the SIM card at one point, and still it doesn't work. Any solutions? 
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David Doherty

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Posted 1 year ago

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Sophia, Mobile Master

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Check the apn settings, David, see
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Wendy Smith

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If your trying to get on a public wi-fi signal you may have to agree to terms before it hooks up. I know this was my problem once. Once I agree'd to terms the signal connected
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Jan Hope

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He is not trying to get on public Wi-Fi but use his 100MB data booster