Data Block

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: SS App mentions

What happened to the option of adding the "data block" addon via self serve? I can't find it online or in the app.
Photo of CoolCanuck

CoolCanuck

  • 356 Points 250 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,636 Points 100k badge 2x thumb
It has never been possible to add a data block via self serve, only to remove it. You need to call customer service to add a data block to your account.
Photo of Deb L Laface

Deb L Laface

  • 62 Points
just called koodo couple hours ago and added data block, now nothing on phone works?  why
Photo of abi g

abi g

  • 60 Points
Koodo mobile customer service representative says it doesn't work with Data plans. I am not sure what is the purpose of this add-on then?
Photo of Not Jean-Pierre Blais

Not Jean-Pierre Blais

  • 2,040 Points 2k badge 2x thumb
Why would you want to Block Data when you are paying for Data? It's for when you don't have a data plan, and you don't want to accidentally use ridiculously expensive pay-per-use data.
(Edited)
Photo of Goran

Goran, Mobile Master

  • 97,532 Points 50k badge 2x thumb
Abi G it there are plans without data included in the rate plan but currently there aren't any offered. At any rate, if you enable the shock free data option to have data stopped at 100%, you won't incur overages until you agree to it each time. If you have an older plan that doesn't have SFD, you'll have to rely on your phone's built in data limiter and other options.
Photo of Not Jean-Pierre Blais

Not Jean-Pierre Blais

  • 2,040 Points 2k badge 2x thumb
There is a $40 plan in most provinces, and a $28 one in QC without data right now.
(Edited)
Photo of Jan Hope

Jan Hope

  • 4,356 Points 4k badge 2x thumb
Data add-on is useful as well if you don't have data but want to send MMS .

This conversation is no longer open for comments or replies.