Data block

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I want to add the data block to one of the phones on my account, but I can't find that feature. This person using that particular phone is incurring 1 GB of extra data that is not included in his plan, daily! Gotta cut off his data!
And why does koodo not have any talk and text only plans anymore?
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Wilhelm Penner

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Posted 1 year ago

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Goran, Mobile Master

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There's usually the 40 a month plan that has unlimited talk text and no data included but it's there as a pay-per-use option. It doesn't seem to show on the add-ons page in koodomobile.com but in self-serve it's still there when you go to add add-ons as a 2 dollar option. Alternatively there is prepaid where you cannot get any data without paying for data boosters.
(Edited)
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Wilhelm Penner

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Your right it shows available in the self serve app for $2 but when I click to add it, it just gives me an error message, says no financial data available or something like that. No idea what that means.
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Bernard, Official Rep

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Wilhelm, can you pls try on our website. The app has been glitchy and we are actually considering phasing it out. Our mobile site will give you far more functionality and it it's just as easy to use. Simply bookmark it on your phone and th icon will appear on your phone's screen.   
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Wilhelm Penner

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I'm sorry. I have tried on the main website but I can't find an add on like a data blocker. It also looks like you have no monthly plans without any data, except for pay per use, and that's even worse.
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Bernard, Official Rep

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This is what you should be seeing as well once you log in Wilhelm:



Once click on "view rateplan" then "manage add-on". This should show up. Indeed we have no plans that are completely "dataless". Not enough people are looking for that nowadays on monthly plans. On prepaid yes, and we do have it.  
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Wilhelm Penner

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Thanks for the instructions. Using my computer I was finally able to find it.

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