Data

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  • Question
  • Updated 8 months ago
Hi, I don't understand koodos data is it not to change wen I start everything new month because I don't get if is like this let me find a newtwork that will do that for me. Because am tired can't be offing my data every single time am going out
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Princess Mekwunye

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  • angry

Posted 8 months ago

  • 1
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Robert, Mobile Master

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Hello there,

Data restart when your billing cycle ends. To know when that is, you need to log into self-serve.
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Bernard, Official Rep

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@Princess, you have 3gb included in your plan. Your close day is the 6th of every month. On September 13th you received your 90% notification of your data used up for the month. Once you reach 100% data will be paused, but you will be provided with an option to buy more if you wish. Or wait till the next you bill cycle turns over after the 6th. Hope this helps!
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Princess Mekwunye

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Yes it helps a lot thanks