• 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

My data was cut off because I reached 50 dollars over for the month. I habe to text "yes" back to the number that kiddo msg me on but I deleted it. What is the number?
Photo of Jeffrey Brine

Jeffrey Brine

  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
I don't think you can retrieve the SMS short code anymore at this point but if someone else knows they can chime in.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
Or you can dial *611 ( or 1-866-995-6636) to reach Koodo CS to request remove the cap. Just tell them you received msg thatt your data reached the overage limit and you deleted it before reply it.
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
For roaming data they use 5372 it may work. Just send 'yes' to that number if you get back a messag that you successfully unblocked data you are good to go.

This conversation is no longer open for comments or replies.