Danny from Customer Care

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  • Praise
  • Updated 5 years ago
  • (Edited)
Excellent customer service
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Amanda Watson

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Posted 5 years ago

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Amanda Watson

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I am thrilled with the amazing customer service Danny provided me. I have never received better
Customer service anywhere. I believe he should promote him or give him a bonus. He was extremely helpful and understanding. Thank you so very much. Yours truly, Amanda Hemmings
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MykeC

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Hey Amanda, Thanks for letting us know. I edited the subject title to remove the employee ID, but I did write it down. I will make sure that this Kudos is passed on :).
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MykeC

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Actually, I'll need a bit more information. Did you call in or was this at a Kiosk/Retailer?
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Amanda Watson

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I spoke with Danny on the phone. I honestly cannot express my full gratitude. Thank you Myke and please thank Danny again on my behalf
I want to set up my account ant they are asking me drivers license number. I dont have driver's license.to whom can i call?
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Chris Petersens

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Other ID's will do. Social insurance number etc.
Still,it does not solve the problem. i tried typing in the sin number within the box where they are asking me the driver's license number which i dont have since they are no other options given for security check
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Jorden, Mobile Master

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It needs to be some form of government issued photo ID.
But there link to open account would only ask for driver's license. Thy are not asking for other options like sin..
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Jorden, Mobile Master

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They need 2 pieces of ID one must be government photo ID and a drivers license is the most common one.

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