damaged phone, what are my options?

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  • Updated 4 years ago
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My phone was recently dropped and now it doesn't work all the time, can I bring it into a koodo kiosk and trade it in for a new phone, how does this affect my tab (do I have to pay off the old one and start over?) or should I try to get it fixed and if so where?
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Lola Davies

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Posted 4 years ago

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Ivan, Mobile Master

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There are a lot of independent repair shops that can give you a repair quote. For a phone to be eligible for a trade-in, it has to be in working order. In any case, the trade in values are usually too low.

Yes, you'd have to pay off your old tab and start a new tab.