Where is my customer account number?

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  • Updated 5 years ago
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I try to create an account for my phone but it says enter your customer account number, but I haven't gotten a number
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Posted 5 years ago

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Paul Deschamps, Mobile Master

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It's on your bill, in the top corner. If you haven't received a bill yet then call customer service & inquire about it.
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Tayeb A, Employee

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Hey there,
As suggested above, you can give us a call by dialing *611 on your Koodo phone or at 1-866-995-6636 free of charge from a landline, one of our reps will help you setup your Self Serve profile.

Hours of operation:

Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Hope this helps!

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