Customer surveys

  • 2
  • Praise
  • Updated 2 years ago
I would like to compliment Besan at the Scottsdale centre Koodo Shop. On March 23, 2016, she assisted me in purchasing a Samsung device, up - sold it by convincing me the merits of the safety glass cover & case, talked me through a lot very simply, helped me program the apps that I needed right away, and was genuinely a very nice person who offered outstanding customer service!
Photo of Dan Ritco

Dan Ritco

  • 80 Points 75 badge 2x thumb
  • Very satisfied with Besan and her colleagues' exceptional customer service at Scottsdale Centre!

Posted 2 years ago

  • 2
Photo of Tayeb A

Tayeb A, Employee

  • 18,164 Points 10k badge 2x thumb
Hello Dan :)
 
Thank you so much for taking the time to share your gratitude. We strive to offer the best customer experience and we're always thrilled when we read comments such as yours. I'm sure Besan will be more than happy to see your post.

Since you purchased your phone on March 23rd, I'd like to let you know that it's still covered by our Money back guarantee http://koo.do/Jc3k7s

Thank you Dan!

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