Customer retention division?

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  • Updated 3 years ago
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So Mobilicity, Wind, and Public Mobile have all given me very attractive offers for my plan, is there a customer retention department I can call before I switch plans?
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Matthew Mong

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  • wondering

Posted 3 years ago

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Mathieu, Mobile Master

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You can call the rep up using *611 and see what he can do for you. 
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Timo Tuokkola, Mobile Master

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Koodo does not have a retention department. Reps cannot offer you any plan other than the ones currently available.
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Mark Kokolsky

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And to build on this, even if they could, they likely wouldn't be able to get the price down to what is offered by Wind or the likes.

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