currently unavailable to download a picture in a text message

  • 1
  • Question
  • Updated 3 years ago
  • Answered
What do I need to do to solve that? I have a galaxy 2 phone. 
Photo of Duster-Man

Duster-Man

  • 140 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Dave

Dave

  • 7,814 Points 5k badge 2x thumb
is your data turned on....in order to send or receive MMS (picture messages) data does need to be on and available (turned on on your phone and no data block on your account, as well as no data cap from the CRTC).
Photo of Karine

Karine

  • 2,422 Points 2k badge 2x thumb
Hi Duster-Man! Were you able to download the picture? As Dave mentioned, the internet needs to be enabled. Keep us posted! 
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
I just want to add that data used for picture messaging (MMS) will not result in any additional charges (or use your data allowance). You do have to make sure that you set the desired data settings so that other apps don't waste your data or result in additional charges if you have no monthly data or a low allowance, based on your plan.

This conversation is no longer open for comments or replies.