Current bill

  • 2
  • Question
  • Updated 2 years ago
  • Answered
Is anyone else having a problem with their November - December invoice? I am seeing a massive unpaid balance, but the bill is from October - November, which I've already paid.
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hailey storey

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Posted 2 years ago

  • 2
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Robert, Mobile Master

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Hello Hailey.

I've got no problem.

Are you sure the payment went through?
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hailey storey

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Positive. It shows the amount paid and says "Payment received November 24th."
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Bernard, Official Rep

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The account is not under your name Hailey, correct? 
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hailey storey

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Correct. But I'm authorized on the account.
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Bernard, Official Rep

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I tried to locate your account to see what's happening, but there are lots of folks with your last name. Maybe it's best if you shoot us a message on Facebook direct messaging to get your account details.