Credit card not accepted online or by phone

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  • Updated 5 years ago
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How can I register my credit card to Koodo? I tried paying online and it said that it couldn't process my payment and told me to call 1-866-995-6636, so I tried that, and then they said that they could not process my card either. It is a Canadian credit card (Mastercard), but I recently changed my address and they seem to care about billing address matching credit card address or something. Do I have to go to a Koodo store to pay my bill?
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Spencer Frei

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Posted 5 years ago

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Marcus Fenix

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As long as it's not a Visa debit card, you can have the card registered to your account. Then you will be able to use it.

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