Credit limit

  • 1
  • Question
  • Updated 11 months ago
Koodo says I need to pay my full balance before my phone can be restored.
Photo of Rachael Kwiatkowski

Rachael Kwiatkowski

  • 70 Points
  • pissed off.

Posted 1 year ago

  • 1
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Sophia, Mobile Master

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You can make the payment in self service and then contact Koodo that you are ready to have your line restored, Rachael.
Photo of abby


  • 62 Points
Do u have to pay the full balance or as long as it is u see the $200. Credit limit will they restore your services. Thanks :)
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David, Mobile Master

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Usually full balance, if you exceed the $200 limit.
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Timo Tuokkola, Mobile Master

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Just a clarification; until the account has actually been suspended for exceeding the credit limit you can avoid suspension by paying enough to bring the balance below $200. Once it has been suspended you would need to pay the full balance owing in order to restore service.