credit issue

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  • Question
  • Updated 8 months ago
i just port my number to chatr from koodo and now in my koodo account its showing that my credit is in minus! and customer service is not responding to my calll.....
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harsh

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Posted 8 months ago

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Mathieu, Mobile Master

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Hi Harsh,

after porting out your number your account is closed. You will receive your last bill in the mail and if you had a credit of over 5$ you should be receiving a cheque to the address they had on file.
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harsh

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So probably when i will recive my last bill actually I ported my number on 18th September!
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David, Mobile Master

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It will arrive in the same timeline as in the past. They don’t do a special one when your account is closed.