Credit check for existing customers wanting to upgrade phone and who have a legacy tab plan

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mentions

I've been a customer for over 2 years and have a positive tab balance. I'm on an older tab plan that obviously isn't offered anymore. I'd like to upgrade my phone, which will involve me going on a newer, different tab. What I gather from reading other community threads is that I will not need a credit check for getting the new phone, but will for the new tab. Is this correct?  Thanks.
Photo of Colin Debin

Colin Debin

  • 82 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,634 Points 100k badge 2x thumb
Hello Colin. 

If you already bought a phone from Koodo you will not need a new credit check. 
Photo of Colin Debin

Colin Debin

  • 82 Points 75 badge 2x thumb
Thanks.

This conversation is no longer open for comments or replies.